Employment Opportunities

Volunteer Coordinator
Summer 2017 Stewardship Intern
Welcome Desk Associate
B’Earthday Party Educator

Title: Volunteer Coordinator
Job Type: Employee
Job Status: Part-Time, Salaried, Exempt (30 hours per week)
Department: Administration
Reports To: Director of Finance & Administration

General Description:
The Nature Center at Shaker Lakes (NCSL), a 501(c)(3) non-profit founded in 1966 and located in the historic Shaker Parklands of Cleveland’s eastern inner-ring suburbs, seeks a creative and committed Volunteer Coordinator to work with the Nature Center to carry out its volunteer program goals. The Volunteer Coordinator is responsible for developing and managing the Nature Center's volunteer program to ensure that the Center's mission is carried out through high-quality programming and placement of volunteers to meet the Center's needs. Working closely with all departments, the successful candidate will be responsible for all aspects of volunteer program management, including recruitment, orientation, activation, training, evaluation, recognition, retention and (in rare cases) termination of volunteers. This is a part-time position (30 hours per week) and will require some weekend and evening hours.

Primary Activities & Duties:

  • Recruit, vet, orient, train, evaluate, recognize, retain, and (if necessary) terminate volunteers to support the Nature Center’s mission and activities.
  • Support all functional areas (Education, Camps, Natural Resource Management, Facilities, Development, Events, Marketing, Visitor Services, Administration, etc.) to ensure that all volunteer needs are met.
  • Work effectively with a variety of demographic groups, including school groups, college students, corporate groups, seniors, board/committee members, and people with disabilities. Must be especially comfortable working with and managing youth volunteers.
  • Organize group "done in a day" projects, as well as short- and long-term volunteer programs.
  • Utilize social media, community partner organizations, and various internet applications to communicate with active volunteers and recruit new volunteers.
  • Create a sense of community amongst active volunteers by managing the volunteer e-newsletter, volunteer-only events and/or other forms of volunteer engagement.
  • Develop and implement creative and welcoming volunteer recruitment and retention programs.
  • Support staff in supervision of volunteers and their activities; provide supervision of volunteers if/where needed.
  • Coordinate with staff to train and evaluate volunteers.
  • Attend volunteer outreach recruitment events such as job fairs, volunteer fairs, and other community events as appropriate.
  • Maintain and update volunteer database and provide reports as needed.
  • Coordinate with appropriate staff to prepare and submit applications for internship and senior project programs.
  • Develop annual volunteer program budget to support all volunteer activities, including recruitment, training, recognition, and retention activities.
  • Perform tasks on-time and within budget; monitor revenues and expenses and make adjustments as necessary to stay within budget.
  • Prioritize and manage time effectively between multiple activities.
  • Maintain positive and flexible attitude and apply professional, common-sense solutions to everyday challenges.
  • Participate in professional development related to volunteer management, as appropriate.
  • Other duties as assigned, including but not limited to:
  • Assist with family, community, and special events, including event planning, recruitment and management of event volunteers
  • Work with Summer Camp Coordinator to recruit, interview, train, and assist with supervision of Summer Camp Youth volunteers.
  • Assist with service learning groups as needed to support natural resource management
  • Coordinate with Marketing Department to design posters, flyers, postcards, etc. for volunteer recruitment
  • Advise or act as staff liaison to one or more affiliated groups
  • Assist with fundraising, grant proposals and reports, as appropriate
  • Work with Director of Development to identify and cultivate volunteers as potential donors
  • Assist with maintenance of donor database, as appropriate

Qualifications:

  • Four-year college degree or equivalent experience
  • Minimum two years work experience in a professional position in a related field
  • Experience with nonprofit organizations preferred
  • Excellent written and verbal communication skills
  • Ability to manage a variable work-load
  • Proven people skills; good public speaker
  • Ability to work with a wide variety of demographics and personalities, especially youth
  • Strong organizational skills; ability to multi-task, adapt to change, work independently, and to prioritize effectively
  • Ability to develop plans, timelines, and budgets, and to follow through to completion
  • Excellent overall computer skills, especially database management and social media; familiarity with graphic design software a plus
  • Self-initiating; high motivation and resourcefulness
  • Interest in leadership development
  • Ability to deal with the public and staff with tact, courtesy, and diplomacy
  • Ability to maintain confidentiality at all times
  • Enthusiasm, poise, flexibility, dependability, good sense of humor, and positive attitude
  • Ability and willingness to provide hands-on assistance with all volunteer jobs as needed
  • This position occasionally demands rigorous physical labor; must be able to lift 50 pounds
  • Must be able to work occasional evenings and weekends
  • Commitment to the Nature Center mission and its principles and values

Compensation: Salary commensurate with qualifications, experience and organizational capacity. Part-time employees may be eligible for certain benefits; includes flexible work schedule, progressive work environment, and opportunities for professional development.

Application Procedure:
Submit cover letter and resume via email to: careers@shakerlakes.org.
Please include job title in the subject line. No phone calls, please.
Deadline: Wednesday, February 22, 2017, or until filled
Posted: February 10, 2017
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Summer 2017 Stewardship Intern
Part-time: 300 hours maximum
Hourly Rate: $10.00/hour

Responsibilities:

  1. Volunteer Leadership:
    The Stewardship Intern will work closely with volunteers. Under the direction of the Natural Resources Manager, the intern will lead groups or individual volunteers on various work projects. The intern will be a resource for plant identification and proper field techniques. In addition, the intern will be responsible for managing the Stewardship Center building and the maintenance of tools and equipment.
  2. Natural Resource Management:
    The Stewardship Intern will work closely with the Natural Resource Manager and Facilities Director to assist with ongoing management and restoration of the Nature Center’s twenty acres of various habitats, including riparian flood plain, marsh, upland forest, and a demonstration prairie. The intern will assist with the implementation of the Nature Center’s Natural Resources Management Plan to maintain and restore biodiversity through invasive plant control and reintroduction of native plant species. Training and guidance in herbicide application can be expected. All aspects of parkland management including trails, boardwalks, deer exclosures, signage and intentional landscape features such as butterfly garden, rain garden, and native plant gardens are included. Expect to work in physically demanding conditions.

Requirements:

  • High school diploma
  • Must be currently enrolled in a college or university program focusing on natural resources, biology, environmental science, parks management, or related field.
  • Some work or volunteer experience in habitat management
  • Coursework, knowledge, or interest in learning sustainability topics
  • Coursework, knowledge, or interest in learning local flora and fauna
  • Love of the outdoors
  • Ability to lift 50 pounds

Terms of Employment:
The position will begin in May of 2017; start and end dates may be negotiated. Intern will be paid an hourly rate of $10/hour for a maximum of 300 hours and will report directly to the Natural Resources Manager.

Application Procedure
Please email a cover letter, resume, and a list of three references to: Sarah Cech, Natural Resources Manager
cech@shakerlakes.org
Applications due by April 1, 2017
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Title: Welcome Desk Associate
Job Type: Employee, non-exempt
Job Status: Part-time, hourly, 16 – 24 hours/month,
Primarily weekends and evenings
Reports to: Welcome Desk Supervisor

Overall Responsibilities: The Welcome Desk Associate is a customer service position, which is responsible for performing retail and visitor service operations at the Nature Center’s Welcome Desk. This person needs to feel comfortable interacting with adults and children of all ages. Responsibilities include greeting, engaging and directing visitors, answering phones, handling gift shop sales and coordinating rentals and birthday parties. The Nature Center is looking to add an additional associate who is available primarily on weekends and evening shifts as needed. This is a great part-time position for anyone who is passionate about the mission of the Nature Center and is looking to work 16-24 hours per month with flexible evening/weekend availability.

Primary Duties:
Welcome Desk Duties: (70%)

  • Greet visitors, answer questions, share information about the Nature Center, encourage membership and support and provide assistance and direction as necessary
  • Ensure a positive visitor experience by engaging visitors in our exhibits, trails and activities
  • Engage with children and adults, sharing information about the Nature Center
  • Serve as receptionist and first point of contact for visitors and callers
  • Handle gift shop sales, operate cash register and credit card machine
  • Ensure informational flyers, brochures and notices are displayed and current
  • Ensure Welcome Desk, Exhibit Area and Duck Pond Gift Shop are kept neat and orderly
  • Work cooperatively with staff and volunteers and assist with ongoing training
  • Answer inquiries and process registrations for all classes, programs and events received via phone or walk-in
  • Fill the Nature Center outdoor bird feeders when empty
  • Shovel snow at front door and steps when necessary

2. Rental Duties: (20%)

  • Coordinate with rental customers, when they arrive, to ensure they have everything they need for their event, including tables, chairs, signage and equipment and remain available to assist with any additional needs that arise
  • Direct guests for events and answer their questions about the Nature Center
  • Perform inspection of room at conclusion of event to finalize and ensure the room is left as it was found

3. Other Duties: (10%)

  • Assist Welcome Desk Supervisor and other staff as needed
  • Other duties as assigned
  • Assist with animal care of an Eastern Box Turtle and Corn Snake

Position Requirements:

  • Minimum two-year degree or equivalent experience
  • Minimum two years of experience in customer service or related field and in dealing with the public
  • Ability to take initiative and problem solve
  • Enjoy engaging and interacting with adults and children
  • Ability to prioritize multiple tasks and pay attention to details
  • Possess excellent interpersonal skills and be able to work with a wide variety of personalities, as well as, deal with the public and staff with tact, courtesy and diplomacy
  • Exude a positive, friendly and personable attitude with poise, flexibility and dependability
  • Possess excellent verbal and written communication skills
  • Possess cash handling knowledge and skills
  • Ability to work both independently and with other staff and volunteers
  • Ability to work weekends and evenings with a flexible schedule
  • Possess computer skills, including general knowledge of Microsoft software applications
  • Flexibility to communicate regularly with Welcome Desk Supervisor regarding scheduling and job details
  • Commitment to Nature Center mission, principles and values

Compensation: Hourly rate commensurate with experience and organizational budget

To apply: Submit cover letter and resume via email to: christi@shakerlakes.org. Please include job title in the subject line. No phone calls, please.

Deadline for application: March 31, 2017 or until filled
Posted: February 15, 2017
Click here for pdf


Title: B’Earthday Party Educator
Job Type: Employee, non-exempt
Job Status: Part-time, 4 - 16 hours/month
Reports to: Visitor & Administrative Services Manager

Overall Responsibilities: This individual will function as an educator to conduct and lead our birthday parties on the weekends and a rare evening. The successful candidate will present NCSL designed curricula and hands-on outdoor experiences for children aged 3-12 along with their parents for mutually agreed upon dates for our program based B’Earthday Parties. Candidate must be passionate about nature and the environment and be able to convey age appropriate knowledge and enthusiasm.

Primary Duties:
Administrative/Preparatory: (25%)

  • Communicate, primarily via email, with NCSL staff several times a week for scheduling and logistics involved with arranging and preparing for B’Earthday Parties.
  • Communicate with renters several days prior to parties to ensure all necessary information is shared.
  • Prepare for parties by collecting necessary tools and materials.
  • Stay current and work collaboratively with all Nature Center staff to ensure excellence and maintain continuous improvement of NCSL curricula and programs.

Educator: (75%)

  • Present and lead Nature Center B’Earthday Party one hour programs to children primarily 3 – 12 years old, as well as, adults.
  • Conduct hikes and other outdoor activities as per the program selected in all seasons or weather conditions.
  • Assist families with room setup and facilitation of B’Earthday Party for three hour contract duration as well as clean up.
  • Act as liaison between renter and the facilities by guiding them as needed and inform them of the elevator, kitchen and restrooms.
  • Be knowledgeable and enforce NCSL rules and procedures.
  • Maintain good humor and apply professional, common-sense solutions to everyday challenges.
  • Ensure a positive visitor experience by engaging visitors of all ages.
  • Direct guests and answer their questions.
  • Perform inspection of room after a party and ensure the room is left in similar state it was found.

Position Requirements:

  • Minimum two-year degree or equivalent experience
  • Minimum one year of experience in elementary-level education or professional childcare or equivalent experience
  • Preferred: CPR and First Aid certified
  • Preferred: NASP certification (National Archery in the Schools Program)
  • Ability to hike one mile in all seasons
  • Possess enthusiasm for and a basic knowledge of the natural world
  • Ability to handle live animals such as worms, salamanders, frogs, turtles and a corn snake
  • Ability to take initiative, lead and interact with groups of children as well as adults
  • Excellent interpersonal skills; ability to work with a wide variety of personalities; ability to deal with the public and staff with tact, courtesy, and diplomacy
  • Excellent verbal communication skills
  • Ability to work both independently and with other staff and volunteers
  • Ability to work weekends and possible evenings with a flexible schedule
  • Enthusiasm, poise, flexibility, dependability, outgoing, good sense of humor, and positive attitude
  • Commitment to Nature Center mission, principles and values

Compensation: $75 per B’Earthday Party (including all internal communication and preliminary preparation necessary)

To apply: Submit cover letter and resume via email to: careers@shakerlakes.org. Please include job title in the subject line. No phone calls, please.

Deadline for application: March 31, 2017 or until filled
Click here for pdf


The mission of the Nature Center at Shaker Lakes
is to conserve a natural area, connect people with nature
and inspire environmental stewardship.

The Nature Center at Shaker Lakes is an
Equal Opportunity Employer